Last updated: January 01, 2026
FIM Viewer (“we”, “our”, “us”) is a product of Framed Interactive Media. This Privacy Policy explains how we collect, use, store, and protect your information when you use the FIM Viewer mobile application and the .fim (Framed Interactive Media) interactive image format.
FIM Viewer uploads certain analytics data to our secure servers located in India. This data helps users understand how their interactive images and hotspots are being used. Uploaded analytics may include:
We do not collect personally identifiable information such as name, address, phone number, payment details, or biometric data.
All subscription payments and billing are processed securely by Apple App Store or Google Play Store. We do not collect or store any payment information.
We may collect basic device-level data for app performance and security, including device model, OS version, and crash logs. Crash reports may be handled through Apple, Google, or platform SDKs.
We use analytics data for:
Your analytics data is stored on secure servers located in India. We implement industry-standard encryption and security practices to protect your data.
FIM Viewer provides a 7-day free trial. During the trial, users have full access to Analytics features. After the trial, analytics access becomes part of a paid subscription.
FIM Viewer offers auto-renewing subscriptions. Pricing varies by region and is displayed in the Apple App Store or Google Play Store at the time of purchase.
If in the future ads are shown on our website or content pages, we comply with Google AdSense, GDPR, CCPA, and global privacy rules. Some pages may use cookies, analytics tools, or third-party tags according to Google AdSense policies.
You have the right to access, delete, restrict, or object to processing of your data.
California residents may request access, deletion, or opt-out of data sharing.
Analytics data is retained as long as your account remains active or as required for app functionality.
FIM Viewer is not intended for use by children under the age of 13.
For questions or privacy requests, contact us at:
fimdevelopers@gmail.com
We may update this policy occasionally. Updates will be posted on this page with a revised “Last Updated” date.